Recently added articles from Cornell Hospitality Quarterly:
A different kind of election.(From the Center)
Nov 01, 2008 ... As this issue of the Cornell Quarterly reaches you, a new administration is preparing to move into the White House. With the financial markets in turmoil and the war in Iraq continuing, the first hundred days of the new administration should be full in terms of issues and decisions. One ...
The importance of research in challenging times.(From the Editor)
Nov 01, 2008; ... A Year after the subprime market crisis erupted in the United States, the global financial market continues to be fragile, undermined by the damage to financial institutions. The financial market crisis has raised uncertainty and dampened growth prospects around the world. This crisis has ...
Lodging tries to pick up the pieces as link to GDP shatters.(MANAGERS' FOCUS)
Nov 01, 2008; ... For the past two decades, the change in demand for rooms has been closely related to the change in U.S. gross domestic product. At various times there were lags in this relationship, with changes in GDP preceding changes in lodging demand by three to six months, but more recently the two ...
Full cycle: U.S. lodging approaches the next trough.(MANAGERS' FOCUS)
Nov 01, 2008; ... Seven years on since the terrorist acts of 2001--the primary event that led to the last low point in the U.S. lodging performance--a new, but familiar, set of circumstances is propelling the industry toward the next trough. Capital market turmoil is undermining asset values, something last ...
The relationship of sales and marketing expenses to hotel performance in the United States.(US OPERATIONS)
Nov 01, 2008; ... While hotel organizations are investing considerable sums of money for marketing at the unit level, research investigating the relative benefits of the different areas where those funds can be invested is lacking. This exploratory study endeavors to fill that void. Since different types of ...
Success and failure in Northern California: critical success factors for independent restaurants.(US OPERATIONS)
Nov 01, 2008; ... This study examines the success factors for independent restaurant operators in the San Francisco Bay Area. Through interviews and questionnaires, the cases of nine successful restaurants and nine failed restaurants were studied from 2003 to 2007. The findings reinforce past studies by ...
Analysis of environmental statements issued by EMAS-certified Spanish hotels.(INTERNATIONAL OPERATIONS)
Nov 01, 2008; ... In June 2005, Spain became the country with the second greatest number of sites and companies certified by the Ecomanagement and Audit Scheme (EMAS). Indeed, the Spanish hospitality industry led the way in certifications under this standard. An analysis of 115 environmental statements ...
Work-family conflict and facilitation in the hotel industry: a study in Nigeria.(INTERNATIONAL OPERATIONS)
Nov 01, 2008; ... This study develops and tests a research model that investigates the impact of negative affectivity on the conflicting interactions of work and family, as well as facilitation between work and family roles. The study then examines the connection of these conflict and facilitation ...
Human resource systems in Kenya: a case study of hotel human resources performance.(CASE STUDY)
Nov 01, 2008; ... A study of 160 managers and employees in four hotels in Nairobi and Mombasa, Kenya, found that functionally flexible human resource systems in conjunction with differentiation strategies are associated with high organizational performance, whereas numerically flexible human resource ...
Accounting for human resource flexibility: commentary on "human resource systems in Kenya".(CASE COMMENTARIES)
Nov 01, 2008; ... The accompanying article argues strongly for the proposition that a hotel's business strategy is related to its human resources policies. However, the conceptual framework in the article does not go into sufficient depth; nor does it seem to reflect existing research on HR system ...
The challenge of causality: a commentary on "human resource systems in Kenya".(CASE COMMENTARIES)
Nov 01, 2008; ... The relationship between human resource systems and organizational performance is a timely topic. Because the authors use a framework of their own devising, comparison of this study with others is challenging. Also needed is a way of establishing causality between an HR system and a ...
The development of franchise operations in emerging markets: the case of a Poland-based restaurant operator.(CASE STUDY)
Nov 01, 2008; ... For entrepreneurs in the emerging markets of Central and Eastern Europe, franchising presents an opportunity to develop a start-up business with the assistance of an international firm. However, emerging markets are demanding environments for establishing and operating a business. These ...
Using cases to discover theory: the case of the Poland-based restaurant operator.(CASE COMMENTARIES)
Nov 01, 2008; ... Theory is fundamental to how we understand the empirical world, and cases present a wonderful opportunity to both learn from and challenge current theory. The author juxtaposes the specifics of the case of the Polish-based restaurant operator with current franchising theory to offer two ...
Issues for international franchising: lessons from the case of a Poland-based restaurant operator.(CASE COMMENTARIES)(Case study)
Nov 01, 2008; ... The accompanying case study highlights some of the debatable issues surrounding international restaurant franchise development. Some of these issues, such as customization versus standardization and the relationship between a franchisor and an international franchisee, are critical in the ...
Using a modular system approach to international franchising: analyzing the case study of a Poland-based restaurant operator.(CASE COMMENTARIES)
Nov 01, 2008; ... International expansion faces numerous constraints, notably, those stemming from language and culture. A modular approach to international franchising suggests a mechanism that might have made for a more successful outcome for the Polish operator in the accompanying case. By dividing the ...
Toward a broader scope.(From the Center)(Report)
Aug 01, 2008 ... As of summer 2008, the Center for Hospitality research has begun a new phase of its Cornell Hospitality Reports series. We are now soliciting and posting center reports written by faculty from universities other than Cornell. This is a substantial change in the center's operation, as I ...
Continuous improvement.(From the Editor)(hotels and motels)
Aug 01, 2008 ... Congratulations to Gupta Sachin, Edward McLaughlin, and Miguel Gomez for their article "Guest Satisfaction and Restaurant Performance," the winner of the Cornell Hospitality Quarterly Best Paper Award for 2007. The paper appeared in the August 2007 issue of the CQ (Sachin and McLaughlin ...
Industry fundamentals create a game of "what if ...".(lodging industry )
Aug 01, 2008; ... What if? After numerous discussions with industry leaders and reviewing the comments of the financial community, there appears to be a disconnect between the two groups. Clearly, industry data indicate a general downturn in industry growth rates. Supply is heading up, demand is ...
2008 Trends in the Hotel Industry report: unit-level profits grew 7.2 percent in 2007.(PKF Industry Analysis)(Survey)
Aug 01, 2008; ... PKF Consulting's 2008 Trends in the Hotel Industry survey reports that the typical U.S. hotel achieved a 7.2 percent gain in net operating income (NOI) in 2007. While this bottom-line improvement was more than twice the pace of inflation for the year, the single-digit gain was the lowest ...
The compelling "hard case" for "green" hotel development.(Sustainable Development)
Aug 01, 2008; ... Hotel developers and managers may be wary of the current emphasis on "green" hotel development, because such trends have come and gone in the past. This time, however, consumers will almost certainly continue to demand that hotels join other commercial real estate operators in constructing ...