Recently added articles from Frontiers of Health Services Management:
Editorial
Oct 01, 2009; ... AS CHAIR OF A NATIONAL AWARDS COMMITTEE for electronic health records (EHR) adoption in hospitals and physician practices, I recently read winning applications dating back several years. They all spoke of the importance of leadership and staff involvement in the drive to "go paperless," but I ...
A Community Hospital's Journey into Lean Six Sigma
Oct 01, 2009; ... SUMMARY * The implementation of Lean Six Sigma and 100-day workouts throughout the 304-bed Floyd Medical Center community hospital organization has led to sustainable results and a marked change in culture. The organization-wide learning of such an effort is deep and intense, and to ...
Why Are We Still Underperforming?
Oct 01, 2009; ... IN 1999, we learned from the Institute of Medicine that American healthcare crashes the equivalent of a 747 each day, meaning about 300 people die unnecessarily from medical errors (Institute of Medicine 1999). Have we learned anything since this report came out ten years ago? I contend not ...
The Missing Link: Lean Leadership
Oct 01, 2009; ... SUMMARY * People often equate "Lean" with the tools that are used to create efficiencies and standardize processes. However, implementing tools represents at most 20 percent of the effort in Lean transformations. The other 80 percent of the effort is expended on changing leaders' ...
Lean at the Front Line: All Hands on Deck
Oct 01, 2009; ... AUTHORS DAVID MANN AND KURT STUENKEL and Taunya Faulkner offer encouraging views of their hospitals' journeys toward improving quality, safety, and efficiency while reducing costs. Their articles represent a breathtaking shift in the philosophy of healthcare improvement over the past decade, and ...