Recently added articles from Hotel & Motel Management:
Are we there yet? CEOs: recovery around the corner.(News & Analysis: INDUSTRY COVERAGE)(Conference notes)
Jul 01, 2009; ... New York -- There was a general consensus at the NYU International Hospitality Industry Investment Conference in June that as far as the lodging industry is concerned, the worst is behind us and we've flat-lined at the bottom of a trough. But no one could agree on when a recovery will ...
Wyndham clarifies brand direction.(CONFERENCE COVERAGE)(Conference news)
Jul 01, 2009; ... Rio Grande, Puerto Rico -- A transition that's been slowly evolving since Eric Danziger took the helm as president and CEO of Wyndham Hotel Group in December reached a moment of clarity at the Wyndham Owners and General Managers' Conference May 27-30. For this new regime, the emphasis ...
To make training work, make it fun.(Web Exclusives)
Jul 01, 2009; ... As experts in adult learning theory will tell you, it's much more challenging to train adults in a workplace setting than it is students in a university. Perhaps the problem lies not with the participants, but ...
The last impression: why check-out is just as important as check-in.(Web Exclusives)
Jul 01, 2009; ... This interaction with the customer is your last opportunity to demonstrate your concern for the guest and your overall character. In the days of automated check-out processes, the ...
Are we there yet? New indicators for a new economy.(News & Analysis: INDUSTRY COVERAGE)
Jul 01, 2009; ... New York -- A year ago, members of industry think tank the Lodging Industry Investment Council forecasted a financing slowdown. Six months ago, they were deep in solution-seeking mode, and today they are debating what microindicators might start the turnaround. On May 31, before ...