Recently added articles from Journal of Electronic Commerce Research:
THE IMPACT OF LEARNING STYLE ON WEB SHOPPER ELECTRONIC CATALOG FEATURE PREFERENCE
Feb 01, 2009; ... ABSTRACT The purpose of this study is to investigate the relationship between web shoppers' VARK (Visual, Auditory, Read/Write, and Kinesthetic) learning styles and their preference for electronic catalogs including text-oriented catalogs, 3-D and 2-D catalogs, visual catalogs, animated ...
MEASURING THE QUALITY OF E-SERVICE: SCALE DEVELOPMENT AND INITIAL VALIDATION
Feb 01, 2009; ... ABSTRACT The primary objective of this article is twofold: (i) constructing a scale for measuring e-service quality, and (ii) examining the effects of the dimensions of e-service quality on the various types of customer loyalty. By conducting exploratory factor analysis and structural ...
CUSTOMER BEHAVIOR MODEL FOR QUALITY-OF-SERVICE ENVIRONMENTS WITH MANY SERVICE LEVELS
Feb 01, 2009; ... ABSTRACT In a general on-line service environment, a service provider (SP) offers a set of service levels to customers at various prices. Higher priced service levels typically include a guarantee for faster response/completion times. The problem that an SP faces is pricing different ...
IMPORTANCE OF CULTURAL AND RISK ASPECTS IN MUSIC PIACY: A CROSS-NATIONAL COMPARISON AMONG UNIVERSITY STUDENTS
Feb 01, 2009; ... ABSTRACT Using a conceptual model of piracy, this paper identified four categories of factors which influence consumer behavior with respect to music piracy: economic, demographic, risk, and culture. A particular emphasis was placed on the importance of cultural and risk aspect in music ...
HEALTHCARE INTERMEDIARIES IN ELECTRONIC MARKETS: PERFORMANCE AND CHOICE OF MARKET ENTRY MODE
Nov 01, 2008; ... ABSTRACT Operational inefficiencies as well as disparate standards and administrative processes plague the U.S. healthcare industry despite its size and significance. In response, a novel breed of electronic healthcare intermediaries has evolved aiding providers, patients, and other ...