Recently added articles from Journal of Hospitality and Tourism Management:
Welcome from the editors.(new editors of the Journal of Hospitality and Tourism Management )
Jan 01, 2008; ... As new co-editors for the Journal of Hospitality and Tourism Management we would like to welcome you to the journal. First we would like to take this opportunity to thank the previous editor Paul Barton and the University of Queensland for their great contribution and previous support of ...
'The comfort of strangers': hospitality on the Victorian Goldfields, 1850-1860.(Report)
Jan 01, 2008; ... The purpose of this article is to describe and understand the nascent state of hospitality on the Victorian goldfields in the 1850s. The primary sources for such an account are the journals of miners, public officials, and other travellers spanning this decade. The gold rushes transformed ...
Working in Australian gaming venues, and shiftwork.(Report)
Jan 01, 2008; ... Research into workplace influences on the gambling behaviour of gaming venue employees found that shiftwork was perceived by most employees as the key factor encouraging gambling by venue staff. Using a qualitative design, researchers visited venues in 5 regions of Queensland to interview ...
Furthering critical approaches in tourism and hospitality studies: perspectives from Australia and New Zealand.(Report)
Jan 01, 2008; ... The social sciences have accommodated changes in methodological and epistemological thought. These include 'new' sociology/cultural studies (e.g., Atkinson, 1990; Du Gay, 1997; Long, 1997), new cultural and human geographies (e.g., Jackson, 1993; Mansvelt, 2005; Massey, 2005) and new ...
Connecting the sustainable livelihoods approach and tourism: a review of the literature.(Report)
Jan 01, 2008; ... Tourism has been increasingly used for, and directly linked with, rural poverty reduction in developing countries. However, the application, and to an extent the principles, of the widely used organising framework for considering poverty reduction, the Sustainable Livelihoods Approach ...
Outbound tourism from China: literature review and research agenda.(Report)
Jan 01, 2008; ... The rapid growth of China's outbound tourism market has attracted a great deal of attention in recent years. However, the academic literature is still sparse in this area. Using a theoretical framework that synthesises the key processes related to destination choice, the authors undertake ...
Travel as interaction: encountering place and others.(tourist interactions)(Report)
Jan 01, 2008; ... This article examines "encounters', or interactions between tourists. The focus is on how social life is established and maintained, specifically the meaning of inter-tourist social interactions in the remote regions of Australia. The ways in which perceptions of the landscape frame these ...
Rationales for employee theft in hospitality: excuses, excuses.(Report)
Jan 01, 2008; ... This study aims to identify the prevalence of employee theft and rationalisations for taking company property, to help practitioners reduce workplace theft. The characteristics of workplaces where theft is common are identified, the items most likely to be stolen, the characteristics of ...
Generation Y as hospitality employees: framing a research agenda.(Report)
Jan 01, 2008; ... This article considers the impact of the new generation of employees entering the hospitality workforce and the changes in management paradigms that will be required to successfully recruit, select, train and motivate Generation Y (Gen Y) to achieve the goals of the organisation, given the ...
Learning, living and working experiences of international postgraduate students at a Scottish University.
Aug 01, 2007; ... International students have, for many years, sought higher education in the United Kingdom (UK) and other major English-speaking destinations (MESDs). Recently, a combination of government initiatives, development of the higher education sector and the changes in funding of higher ...
Hospitality degree programs in Australia: a continuing evolution.
Aug 01, 2007; ... Hospitality management degree programs have changed significantly since they were first introduced in Australia over 30 years ago. This article reviews the development of these undergraduate degree programs in hospitality using a combined macro and micro approach. First, at the national ...
Careers in hospitality management: Generation Y's experiences and perceptions.
Aug 01, 2007; ... This article is founded on Broadbridge, Maxwell and Ogden's (2006) work on the job experiences and career expectations of Generation Y undergraduates who are soon to embark on their full-time careers. The industrial context under examination is the UK hospitality industry where research on ...
Employee-customer linkages: a social identification perspective in a hotel industry context.
Aug 01, 2007; ... This article addresses the concept of employee-customer linkage research and proposes the addition of social identity theory as an important consideration in managing employee-customer interactions and customer satisfaction. Following the creation of a conceptual model, this study used an ...
Burnout and perceived organisational support among front-line hospitality employees.
Aug 01, 2007; ... This article describes research designed to investigate the relationship between burnout and perceived organisational support (POS) among front-line hospitality employees, Three hundred front-line employees of a multisite hospitality firm were surveyed using an instrument comprising the ...
Being somebody else: emotional labour and emotional dissonance in the context of the service experience at a heritage tourism site.
Aug 01, 2007; ... Hospitality and tourism-based service-providers are subject to negative stress outcomes associated with the performance of emotional labour, such as emotional exhaustion. Research on emotional labour and associated outcomes is, however, lacking in heritage tourism sites. Emotional ...
International hotel manager as an emerging concept: a review of expatriate management literature and a model proposal.
Aug 01, 2007; ... Focusing on the concept of international hotel manager, the overall aim of this article is to build up a connection between issues in the generic literature of expatriate management and the notion of international hotel manager. In this sense, the study begins with a review of expatriate ...