Recently added articles from Management Services:

Deputy Chairman's Column

Apr 01, 2008; Blanchflower, David ... I have recently moved home and had the task of disposing of a lifetime of paperwork. During this process, I came across many documents that reminded me of my past activities and my community involvement over the past 45 years. It was interesting to realise that I first joined the ...

Obituary

Apr 01, 2008; Anonymous ... Alfred Minter, Mon Fellow of the Institute of Management Services, has died at the age of 85. He was a stalwart of the Institute and served on the Council of Management until he retired. Anyone who met or worked with AIf will have their own memories and stories. Alf was born in New ...

Student Of The Year Award 2007

Apr 01, 2008; Anonymous ... The Harry Mitchell College was proud to arrange the ceremony for the presentation of its selection for the Student of the Year Award for 2007 on 22 January.The certificate and the prize of £100 was presented to Mrs Samantha Parkins by Geoff Mansfield, IMS Council Member.Also present at the ...

MILLENIALS: Researching the application of demographics to build customer relationships and HR strategy

Apr 01, 2008; Atkinson, Philip ... Many organisations neglect to consider the importance of demographics in consumer 'buying behaviour' and in creating emotional bonding with their existing customers. Further, many organisations don't understand how they can use research to plan and map their customer relationship management in ...

CREATING A WINNING BOARD

Apr 01, 2008; Coulson-Thomas, Colin ... How effective is the board of your company or other organisation? The competence of directors and the effectiveness of boards cannot be assumed. Many corporate boards - as was the case with Marconi - destroy rather than create value. Billions are devoted to fashionable activities and ...

THE CHANGING DYNAMICS of the global pharmaceutical industry

Apr 01, 2008; Floyd, David ... Assessing the key factors driving the growth of the pharmaceutical industry The global pharmaceutical industry is expanding at a brisk pace with projections for world growth to be 8% year on year until 2009 (see IMS). This article assesses the key factors driving this growth. In order to ...

THINK FLOW

Apr 01, 2008; Seddon, John ... Fit for the Future - part four of a six part series introducing systems thinking, by John Seddon. To summarise the arguments of the first three steps: The major disease of 20th century organisations is in their design and management. If we want to achieve a quantum leap in performance, ...

Lean Six Sigma - the GUTs of improvement?

Apr 01, 2008; Grant, Vince ... Many organisations, and particularly those in the manufacturing sector, are looking to integrate their Six Sigma programmes with other improvement activities such as lean manufacturing and TPM. Other companies such as those in the service sector have not historically implemented lean or TPM ...

To: ALL USERS, Copy: ALL USERS

Apr 01, 2008; Evans, Carl; Wright, Warren ... Do you dread going into work after a holiday because you know that first day back will consist of wading through the 200 plus emails sent to you while you have been away? Do you receive emails from colleagues whose office is only next door, or along the same corridor? Do you get caught in ...

KANBAN scheduling system

Apr 01, 2008; Lee, Quarterman ... The challenge of simplicity What is Kanban scheduling? Kanban scheduling systems are among the most simple, effective and inexpensive means for manufacturing production and inventory control. The concept is proven. From Nagoya to Wichita Falls; from Windsor to Geelong; ...

Difference is 'value added'

Apr 01, 2008; Spiers, Carole ... Just over a year ago, the Employment Equality (Age) Regulations 2006 banned age discrimination in terms of recruitment, promotion and training; together with unjustified retirement ages of lower than 65; and removed the former age limit for unfair dismissal and redundancy rights. The regulations ...

BOOST YOUR BUSINESS

Apr 01, 2008; Seymour, Steven ... value with succession planning The time inevitably arrives when it becomes expedient for the owner managers or drivers of a successful business to hand over responsibility to a new management. It is a critical time. Careful succession planning can minimise the risk of damage during the ...

How to get the Klingons on your side

Apr 01, 2008; Naidoo, Dushen ... People who cause blockages to vitally important changes at organisations by clinging on to outmoded ways of doings things can actually be a source of important insights - and you might even turn them into allies, explains Dushen Naidoo. In the immortal TV series Star Trek, the Klingons ...

ZIGZAG AND OUTPERFORM LINEAR MOVERS

Apr 01, 2008; Marques, Joan ... There is a lot to be said about the zigzag pattern. Some may relate it to the motions of a snake. But what's actually wrong with that? Snakes have been around forever and we all know better than to bother them! Others may link the zigzag prototype to the lessons they learnt in preventing ...