New Zealand Management back issues from November 2004:
TABLE OF CONTENTS; VOL 51, NO 10, NOVEMBER 2004
Nov 04, 2004 ... Cover Story GOING FOR GROWTH - BUT GET READY FOR TOUGHER TIMESAHEAD Growth is the order of the day. The economy is still movingat a steady clip and managers increasingly recognise that in fastmoving markets they must either drive change to deliver growth or endup as corporate ...
EDITORIAL; Grow and Tell
Nov 04, 2004; ... Spring is the season for growth so it seemed a good time to checkthe Kiwi corporate garden and get a few tips from those who havemanaged to cultivate their own version of the giant beanstalk - highgrowth companies whose tentacles curl confidently through local andoffshore markets.In this ...
UPFRONT; Pace Quickens on SEM?
Nov 04, 2004 ... Australia's re-election of John Howard's Liberal coalition hasprompted government officials on this side of the Tasman to putrenewed effort into the push for a single economic market (SEM). Butsome wise heads and experienced trans-tasman traders are nervousabout moves to hurry the ...
UPFRONT; Coaching comes to stay
Nov 04, 2004 ... Coaching may have moved into the mainstream of managementdevelopment practice, but watch out for fakes. That was, at least inpart, the message delivered by Sydney-based coaching expert AnthonyGrant when he visited New Zealand recently.The global boom in thecoaching business has peppered ...
UPFRONT; Where women leaders flourish
Nov 04, 2004 ... Women heading for top jobs fare better in the telecommunications,finance, banking or insurance industries but find the going tough inreal estate, the energy sector, auto industry or hotel/restauranttrade.That's according to a recent survey by the AustralianGovernment's Equal Opportunity ...
UPFRONT; Decision overload?
Nov 04, 2004 ... With the information onslaught increasing both in intensity andcomplexity, business decision-making is in a crisis, according to asurvey of top corporate leaders in the United States.The third annualTeradata survey of senior business executives highlights thecontinuing trend of more ...
UPFRONT; Lasting tributes
Nov 04, 2004 ... When Christchurch-based City Care realised its workforce wassteadily aging, it introduced an innovative apprenticeship scheme topromote the career opportunities available in its broad and largelytrades-based operations.The company, which specialises in theprovision and maintenance of ...
UPFRONT; Are they worth it?
Nov 04, 2004 ... When Telecom decided its CEO Theresa Gattung was worth 60 percentmore this year than last, board chair Roderick Deane was at pains topoint out that at least half of her $2.8 million pay and bonusespackage was performance based.She'd not only reduced corporate debtby 20 percent but ...
UPFRONT; Skills hunting offshore
Nov 04, 2004 ... With skills shortages still putting a curb on growth, some NewZealand employers are hunting offshore. More than 60 would-berecruiters last month travelled to London to set up stalls at theOpportunities NZ Expo - including a bunch of local bodies andcompanies such as Fulton Hogan, ...
A Cartoon History of Management
Nov 04, 2004 ... In April 1988 Labour deregulated the price of petrol in NewZealand, ending 55 years of government control over both purchase andselling prices. Although petrol selling margins could now be set byindividual retailers, most large petrol stations were leased by thefour petrol distributors ...
UPFRONT; Sign-on sweetners?
Nov 04, 2004 ... Offering new employees special bonus payments to sign on is atrend that's re-emerging in the United States as employers step upefforts to attract top talent.That's according to futurist RogerHerman who says that the hiring bonuses that were regularly used inthe late 1990s are again ...
UPFRONT; Managers on the move
Nov 04, 2004 ... Katrina Troughton IBM New Zealand has appointed Katrina Troughtonas managing director. She returned to New Zealand from her previousSydney-based role as general manager for IBM's business softwareacross Australia and New Zealand. Prior positions also includebusiness unit executive for ...
OPINION LEADERS; Feedback by Exception
Nov 04, 2004; ... Each week I write an article on some aspect of management for theChristchurch Press. Recently I received an email from a great ladycalled Ann. I haven't met Ann yet but what makes her great in my bookis that she took time to contact me and tell me that she had enjoyedone of my articles ...
POLITICS; A Long Run Thing
Nov 04, 2004; ... Go back 15 years. The Labour party was within a year of its secondelection in power. Five years later it was running third, sometimeseven lagging behind a party led by its self-exiled president, JimAnderton.Party conferences then were small and scratchy gatherings ofthe pathologically ...
ECONOMICS;C ullen's Tongue Tripping
Nov 04, 2004; ... Finance Minister Michael Cullen has, in recent months, twicetripped on his tongue in a manner which exposed him to charges thathe is having more say in the fixing of interest rates than ispermitted under the Reserve Bank Act. The legislation bestowedindependence on the bank and its ...
IN COMMITTEE; Quizzing the Government
Nov 04, 2004; ... If you want to know what is going on in Government, it maysurprise you to learn that you need but ask. Asking is no guaranteethat ye shall receive of course, but you might be surprised what youcan find out. The Official Information Act (OIA) specifies thatinformation "shall be made ...
BOOKCASE; Sex and Leadership
Nov 04, 2004; ... Better than SexBy: Helen Trinca & Catherine FoxPublisher: RandomHousePrice: $34.95The cover blurb explains it. Better than Sex: how awhole generation got hooked on work is "about what you're trading offin your love affair with work". Well, sort of. It is certainly anenjoyable romp with ...
TECH NOUS; Better Connected
Nov 04, 2004; ... I attended a videoconferencing session recently and wasdisappointed by the poor picture standard. I thought we'd moved onfrom the jerky, freeze-frame, heavily pixelated images so common inthe early days of video communication. There was obviously a datatransfer rate problem somewhere ...
NZIM; Improving Managers It's not just the skills but the way you apply them. Why is it important to measure management capability and how are New Zealand managers doing?
Nov 04, 2004 ... It may be partly due to the rosy glow cast by a buoyant localeconomy but Kiwi managers are steadily ratcheting their way up theNew Zealand Institute of Management's Management Capability Index(MCI).The just-released 2004 MCI results show New Zealand managersand their organisations are ...
THE <I>MANAGEMENT</I> INTERVIEW; Wayne Norrie - Why his company really rocks In the two years since Wayne Norrie and Roger Cockayne bought a controlling interest in data warehousing and hosting company HDS, revenue has doubled and profits are up 100 percent. The secret? It's all in the culture, says Norrie.
Nov 04, 2004; ... There's a good reason why Wayne Norrie sometimes receives pebblesin the post. They arrive along with the CVs of people who want towork at his company and have to do with his favourite topic -culture.He reckons HDS, formerly Hitachi Data Systems NZ and nowHosting and Datacentre Services, ...
CHANGE MANAGEMENT; Life After the IPO - Is it any different? Going public is a major life transition for any company - a stack of new stakeholders climbs aboard and media scrutiny intensifies. But does company life after a float really change that much? Mark Story spoke with four recently listed companies to find out.
Nov 04, 2004; ... It may be a significant life passage but doing an initial publicoffering (IPO) doesn't have to involve a dramatic transition -particularly when the firms involved are already behaving like listedcompanies. That's the conclusion reached by four newcomers to theKiwi bourse - Pumpkin Patch, ...
COMPANY PROFILE; The Come-back Corbans - The fall and rise of New Zealand's best-known winemaking dynasty In the 30 years since the Corbans were forced out of the original New Zealand family business, two latter generation Corbans, Alwyn and Brian, have built Ngatarawa into one of the country's foremost wineries - and this time the family isn't letting go.
Nov 04, 2004; ... The way Corban cousins Alwyn and Brian see it, the family is back -with luck and some thoughtful succession planning, maybe for another100 years. That is certainly the kind of long-term view they take totheir enterprise, the Hawke's Bay-based wine company,Ngatarawa.Ngatarawa is a family ...
ENTREPRENEURSHIP; Manfred Kets de Vries - On the quirks and qualities of entrepreneurs
Nov 04, 2004; ... Manfred Kets de Vries is an internationally recognised experton leadership and organisational behaviour. He is best known for hiswork exploring the darker side of organisational life, in particular,his use of psychoanalysis to understand and explain what happens whenexecutives ...
<I>MANAGEMENT</I> HISTORY; The '80s Crash - And the era of cowboy managers In his fifth article in a series on 50 years of Management, Ian F Grant recounts the market-shattering events, business philosophies and leadership pre-occupations of the second half of the 1980s.
Nov 04, 2004; ... Business leaders had long complained about Prime Minister RobertMuldoon's Canute-like approach to economic management, but Labour'stidal wave of restructuring had them spluttering in a different way.The concerns were mirrored in Management articles about how tosurvive GST "arguably the ...
TECHNOLOGY; e-Management - Where it delivers most e-Management is, for some companies, still more about hype than happening. For others, however, end-to-end e-management - the bringing together of several business processes over a common IP platform - is providing solutions to long-held aspirations. So who's doing it and how is it working for them?
Nov 04, 2004; ... When Sellagence, the sole distributor of Gillette and Ferreroproducts in New Zealand, began automating and connecting businessprocesses over an e-business platform three years ago, it likened itto having a heart and lung transplant. "It was both a shock and a bigdecision for a small ...
HR MANAGEMENT; HR Strategies Counter - a tight employment market The employment market is as tight as it has been in more than a decade. Key people are hard to find, tough to attract and difficult to retain, particularly if they feel under-valued. In difficult employment conditions smart human resource management strategies can deliver real competitive advantages.
Nov 04, 2004; ... Ask yourself, would you consider marketing a product or service ina competitive market place without a well-defined marketing strategy?Why then, would you consider employing and managing people in a toughemployment market without an equally well-defined human resourcestrategy?The simple ...
TRAINING; Targeting the Training Dollar With a myriad of educational options to choose from, how do organisations ensure they get the best return on their executive training investment? Vicki Jayne checks out current training trends and executive programme rankings.
Nov 04, 2004; ... Whether you need to strengthen soft skills, smarten up onstrategic planning or perfect your project management performance,there's a plethora of training programmes catering to almost everyexecutive skill deficiency.There's also no shortage of localexecutive training providers - from ...
CORPORATE GOVERNANCE; Diversity - Does it make a better board? There is some pressure for boards to diversify membership. But does it have any impact on board performance? Massey University has been researching the composition and the performance of New Zealand's listed companies.
Nov 04, 2004 ... New Zealand directors are a pretty homogenous lot - there's asprink-ling of women, a splash of ethnic variation, a dusting ofdifference in terms of skills and experience - but these are littlemore than a light dressing on the same basic middle-aged professionalmale dish. So does it ...
HAVE YOU CONSIDERED? ; Tackling Projects
Nov 04, 2004; ... Q My management role often involves running small projects. SinceI started in this job it has been assumed that I know how to manageprojects effectively. But really, what I know I have learned on thejob. I am going on a three-day project management course shortly butare there any simple ...
COVER STORY; Going for Growth - But get ready for tougher times ahead
Nov 04, 2004; ... Growth is the order of the day. The economy is still moving at asteady clip and managers increasingly recognise that in fast movingmarkets they must either drive change to deliver growth or end up ascorporate "road-kill". But some businesses - especially retailers -are confronted by ...
MANAGEMENT DIARY
Nov 15, 2004 ... November 16-17 3rd Annual Corporate Finance Conference The Rydges, Auckland.Contact Ken Wilson 0-9 912 3613, ken@conferenz.co.nz November 16-17 Creativity & Innovation University of Auckland Business School.Contact 0800 800 875 or ...
TABLE OF CONTENTS ; DECEMBER 2004, VOL 51, NO 11
Nov 26, 2004 ... Cover StoryTOP 200 2004: A CHAMPAGNE YEAR Predictions atthe beginning of the year may not have been all that optimistic but2004 was, by and large, a great year for Kiwi corporates. The dollarwas up but steady. Economic conditions were stable and so most NewZealand companies ...
EDITORIAL; A Vintage Year
Nov 26, 2004; ... It was, all things considered, a champagne year for corporates.The New Zealand economy grew at a better-than-expected margin. Surethe dollar firmed but commodity prices were good and, until year'send there was no ceiling in sight for the property and constructionboom. And our Top 200 ...
UPFRONT; Much ado about leadership
Nov 26, 2004 ... Evidence of the increasingly common consensus on the need forleadership both in community and business was the official launchlast month of two major New Zealand leadership initiatives. First theUniversity of Auckland Business School announced that it had joinedwith six business partners ...
UPFRONT; Enterprising Pacific approach
Nov 26, 2004 ... Recent research by the Manukau Institute of Technology and PacificBusiness Trust suggests Pacific Islanders need training that is moreattuned to their culture to succeed as entrepreneurs.Because trainingtakes place in a Pakeha dominant culture that doesn't recognisePacific values the ...
UPFRONT; Designed for better business
Nov 26, 2004 ... Just about anybody can produce a widget but in a world awash withever cheaper widgets, churning out more me-too products won't cutmuch market ice - hence last month's launch of the Government's"Better by Design" initiative.Emerging from the 2002 Growth &Innovation Framework and ...
UPFRONT; Gendered work cultures disadvantage women
Nov 26, 2004 ... It's still a man's world out there in the corporate jungle andthat gender bent is why women are under-represented at managementlevel - according to a discussion paper recently released by globalrecruitment company Hudson.While Kiwi women fare better than theirAussie counterparts in ...
UPFRONT; Weather or not is the question
Nov 26, 2004 ... Worried about the weather? And not just in 'will we have a greatsummer' sort of worried. We mean weather as in global climate changeand its impact on life and enterprise.A high-powered group ofpoliticians, environmental experts and business leaders met inAuckland last month for the ...
UPFRONT; Return and reward
Nov 26, 2004 ... Performance-based remuneration, long held as a motivator toincreased productivity and company profitability, can be the piece ofcorporate kindness that kills the enterprise according to the womanwho blew the whistle on corruption in American corporation Enron.LynnBrewer, speaking at last ...
UPFRONT; A Cartoon History of Management
Nov 26, 2004 ... While some in the business community had tried to stop theintroduction of MMP, the first election under the new system, held on12 October 1996, did not have the dire economic consequencespredicted. But it did markedly change the political landscape, with amuch more diverse parliament and ...
UPFRONT; Managers on the move
Nov 26, 2004 ... Brent PowellPlaceMakers newly appointed general manager - businesssystems, Brent Powell, is a Kiwi flown back to the nest. He leftAuckland as a 12-year-old and returned six years ago as a family manwith two kids and an English wife. And he's more than happy to beback. After working in ...
UPFRONT; Kiwis can fly
Nov 26, 2004 ... Local exporters are a hardy lot - high exchange rates may haveclipped their profits and prompted some to curb investment plans butmost of them are optimistic about their future prospects for revenuegrowth.That's according to the second DHL Export Barometer - a surveydeveloped in ...
NZIM National Board Vacancies
Nov 26, 2004 ... Nominations are required for two positions on the NZIM NationalBoard. The Board comprises seven elected directors and each year twodirectors retire by rotation.Nominations close at NZIM NationalOffice, PO Box ...
OPINION LEADERS; Advancing New Zealand
Nov 26, 2004; ... Some say you can sum up the difference between Australia and NewZealand by listening to the respective national anthems. Over therethey're advancing Australia fair, while here we want God to defendNew Zealand. We all know the urban legends of the brash Aussie andthe understated Kiwi, and ...
NZIM; In Retrospect - Messages from the Leadership Summit Seeking new and powerful ways to lead in a world made evermore challenging by change of extraordinary scale and speed was the recurring theme of the New Zealand Institute of Management and Asian Association of Management Associations (AAMO) International Leadership Summit held in Auckland in October.
Nov 26, 2004; ... We are, quite simply, "in a world at war", keynote speaker FrancesHesselbein told the New Zealand-hosted International LeadershipSummit. Hesselbein is famous for her leadership work in organisationsranging from Girl Scouts to the US military. And, "we are morecapable of imagining our ...
POLITICS; What Nexus from Labour?
Nov 26, 2004; ... What on earth is this "work-life balance" the bureaucrats areworking on? Doesn't it presume work to be the antithesis of life?Sounds like more Labour social engineering. And how does such socialengineering enhance productivity growth, now the Government's No 1economic management ...
ECONOMICS; A Prosperous New Year?
Nov 26, 2004; ... How much prosperity can you expect to enjoy in the year ahead?Yourcolumnist, alas, is not a forecaster. And anyhow, forecasters areforever changing their minds. Armed with his latest Treasury economicand fiscal forecasts, Finance Minister Michael Cullen a year agosignalled the ...
IN COMMITTEE; STV - The Next Battleground?
Nov 26, 2004; ... As we have discussed previously in this column, a ParliamentarySelect Committee has wide ranging powers to inquire into any matterwhich it considers to be of interest, matters such as the shamblesthat was the 2004 Local Authority Elections. As a consequence, theJustice and Electoral ...
TECH NOUS; Dear Santa...
Nov 26, 2004; ... The countdown to Christmas is on once again, and as childreneverywhere send their wish lists off to the jolly fat fellow at theNorth Pole, our thoughts begin to dwell on that ultimate Christmasgift for adults.Santa's budget doesn't exactly stretch to high-techgoodies, but imagine if it ...
BOOKCASE; Caring and Karaoke
Nov 26, 2004; ... On Value and Values:Thinking Differently about We in an Age ofMeBy: Douglas K SmithPublisher: Penguin BooksPrice: $45.00 Themeaning gap that has opened up between singular and plural versionsof the word "value" could be dismissed as a semantic oddity - but forDouglas Smith it ...
NZIM Young Executive of the Year
Nov 26, 2004 ... Anushiya Ayingaran VALUES-BASED LEADERSHIPAnushiyaAyingaran arrived at the not-for-profit Nurse Maude Association totake up the newly created role of general manager corporate servicesfollowing a major organisational restructure of the association toimprove efficiency. Such a ...
DELOITTE Viewpoint; The Top 200 15 years on - where next?
Nov 26, 2004 ... Fifteen years ago New Zealand was struggling to come to terms witha new economic model. Protectionist policies were being stripped awayand the effects were being felt throughout the economy. In a time ofsuch disruption and uncertainty the first Deloitte/Management Top 200awards were an ...
TOP 200 AWARDS; AUT Business Ethics Award
Nov 26, 2004 ... New Zealand Aluminium Smelters FOR A SAFE WORKENVIRONMENTWe recognise nothing is more important than the health andsafety of our people," is one of the core business ethics of NewZealand Aluminium Smelters (NZAS). NZAS at Tiwai Point - a jointventure owned by Comalco (79.36 ...
TOP 200 AWARDS; Designworks Enterprise IG Visionary Leader
Nov 26, 2004 ... Sir Edmund HillarySir Edmund Hillary is both an inspirational anda visionary leader. He is an iconic New Zealander who leveraged hisvision to generate enormous good off the back of a trulyinspirational and significant personal achievement. That is how thisyear's Top 200 judges explained ...
TOP 200 AWARDS; Marsh Most Improved Performance Award
Nov 26, 2004 ... WINNER SKY Network Television It is impossible to switch offto the numbers. A 4854 percent profit increase for the year says itall. SKY Television is a business whose time has come. It is theultimate signal that, after years of writing results in red ink, SKYTelevision has moved ...
TOP 200 AWAARDS; Deloitte Emerging Enterprise of the Year
Nov 26, 2004 ... WINNER Snowy Peak South Island environment-focused fashionhouse Snowy Peak is reaching for the stars. After 21 years ofinspirational leadership, hard fought, innovative and design-drivengrowth this manufacturer of high quality natural fibre knitwear andother natural products, is ...
TOP 200 AWARDS; Colliers International Best Growth Strategy
Nov 26, 2004 ... WINNER Pumpkin Patch You could hardly call a growth strategythat delivered a 15 percent lift in turnover and a 307 percent profithike kids' stuff. But, that is exactly what Pumpkin Patch did andit's also exactly what it delivers - kids' fashion stuff. Thecompany's growth strategy ...
TOP 200 AWARDS; QBE Insurance Chairperson of the Year
Nov 26, 2004 ... Roderick Deane Outstandingly unorthodoxDr Roderick Deane'srise to the top of New Zealand's hierarchy of corporate performancehas, in many respects, been as unorthodox as it has been successful.The story of his career is hardly the stuff of classic managementtexts but the ...
TOP 200 AWARDS; Judges
Nov 26, 2004 ... Top 200 Judges 2004 Alison Paterson Alison Paterson ischair of Landcorp Farming, Electricity Complaints Committee, Centrefor Research Excellence Growth and Development (University ofAuckland) and BPAC NZ. She is deputy chair of Reserve Bank of NewZealand and a director of ...
TOP 200 COMPANIES; Criteria
Nov 26, 2004 ... Management magazine's listing of New Zealand's largestorganisations includes New Zealand subsidiaries of overseascompanies, producer boards, cooperatives, local authority tradingenterprises (LATEs) and state-owned enterprises that operate aslimited liability companies. To be included in ...
TOURISM STRATEGY; Pure Thinking - The strategies for selling New Zealand New Zealand's tourism industry dates back to 1870 when Victorian ladies and gentlemen marvelled at the wonders of Tarawera's Pink and White Terraces. The industry has come a long way but there is still some distance to go. The future success of New Zealand's tourism industry will depend on the management and marketing strategies behind this rapid growth industry. Just how good are they?
Nov 26, 2004; ... Roll the calendar back to December 14, 1956. On this day theCabinet Committee on Economic and Financial Policy noted in itssummary of New Zealand's Treasury Economic Survey that the tourismindustry's earnings were negligible and unlikely to improve. On topof this, says social historian ...
<I> MANAGEMENT</I> HISTORY; Last Gasp '90s - A new age but old issues Enter the 1990s and the millennium's last decade. Ian F Grant continues with the sixth article in his series recounting 50 years of Management in New Zealand.
Nov 26, 2004; ... At the beginning of the 1990s, with the world suddenly 'freer'than it had ever been, there was also recession deep enough to curbany thought of celebration. The Cold War might be over, globalisationhad taken hold, and the unlikeliest economies were liberalising - buteverywhere there was ...
PERFORMANCE MEASUREMENT; Crunchy KPIs - How measuring performance feeds success There has been a decline in senior management's interest in measuring performance. Yet performance management is an important management tool. How can the process be made more satisfying so that organisations use it to add value to their enterprise?
Nov 26, 2004; ... Chief executives across every sector have their hands full withmany change management priorities. Performance measurement, however,does not seem to be one of them. But measuring performance can,unquestionably, add real value to an organisation. But, for whateverreason, it doesn't seem to ...
EXECUTIVE INDULGENCES; Indigenous Indulgences - Investment art or expensive bauble? It's time for the self-indulgent reward for a year of hard yakka, or acknowledgement of significant others - at home or at work. Where to go and what to choose for the ultimate in executive indulgence? Management offers some gilt-edged advice for those seeking inspiration.
Nov 26, 2004; ... With the season of gift giving upon us it's time for the hard-working exec to submit to the urge to splash out - on a well-deserved reward for him- or herself. Perhaps some tasteful 'blingbling' to show off at the festive season do's, or a little Hotere orHammond to adorn the mantel and ...
BUSINESS EXCELLENCE AWARDS; Public Sector Again Outshines Private Two more companies this year joined the elite band of locals who have earned "silver" for their standard of global business excellence - and public sector organisations are still leading the charge.
Nov 26, 2004 ... Consistency, alignment, strong leadership, good communication anda focus on business excellence are the attributes that made theAccident Compensation Commission (ACC) a winner in this year's NewZealand Business Excellence Awards.It was one of two organisations toearn silver level ...