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Article: Southwest Airlines Vacations Selects ForeSee Results for Web Customer Satisfaction Management.
- Article from:
- Business Wire
- Article date:
- May 19, 2003
CopyrightCOPYRIGHT 2003 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Business Editors/High-Tech Writers
ANN ARBOR, Mich.--(BUSINESS WIRE)--May 19, 2003
Southwest Airlines Vacations--a leader in quality, low-cost leisure vacation products--has selected web customer satisfaction management firm ForeSee Results to help continue the rapid growth of its online business.
ForeSee Results' scientifically robust technology isolates which factors most influence customer satisfaction and purchase behaviors. Understanding these factors helped Southwest Airlines Vacations make content and functionality decisions related to the recent re-design of their website at http://www.swavacations.com.
Southwest Airlines ...