Article: Irish Ferries and eGain make it plain sailing for online customers; Web self-service and integrated email management improves quality of service for Irish Ferries' two million customers.

Article: No progress in Irish Ferries labor confrontation; ...
AP Worldstream;  November 28, 2005 ;     581 words ... ... Ireland A labor showdown crippled Irish Ferries for a fourth straight day Monday ... workers at much lower wages. None of Irish Ferries' four vessels tried to sail Monday ... SIPTU leaders and with directors of Irish Ferries and its parent company, Irish Continental ...

Article: Parent of strike-hit Irish Ferries issues profits ...
AP Worldstream;  December 12, 2005 ;     460 words ... ... the parent company of strike-hit Irish Ferries, warned Monday that its 2005 profits ... weeks into a confrontation between Irish Ferries directors and labor union chiefs ... union workers seized control of two of Irish Ferries' four ships while they were docked ...

Article: GREAT IRISH FERRIES RIP-OFF; EXCLUSIVE l EUR4.51 ...
Sunday Mirror (London, England);  October 9, 2005 ;     700+ words ...Byline: By NIALL DONALD GREEDY Irish Ferries bosses are charging passengers sky ... passengers have nowhere else to go. On Irish Ferries' giant ship Ulysses - the world ... chips will set you back EUR2.64. Irish Ferries wants to sack all its 550 Irish workers ...

Article: IRISH FERRIES WORKERS REMAIN DEFIANT: WE CAN HOLD ...
The Mirror (London, England);  November 28, 2005 ;     700+ words ...Byline: By PAT FLANAGAN DEFIANT Irish Ferries protesters last night pleaded with ... Rosslare and Dublin to refuse to handle Irish Ferries vessels. He said: "We are delighted ... quarters of the ferry. Staff on the other Irish Ferries ships the Ulysses in Holyhead and the ...

Article: Irish Ferries, union chiefs announce deal to end ...
AP Worldstream;  December 14, 2005 ;     445 words ... ... 2005 Dateline: DUBLIN, Ireland Irish Ferries and Ireland's major labor union announced ... 0500gmt), said at least some of Irish Ferries' four ships would resume sailings ... the SIPTU union seized control of two Irish Ferries ships Nov. 24 when the company tried ...

Article: Irish Ferries suspends two services.(News)
Western Mail (Cardiff, Wales);  February 25, 2004 ;     700+ words ...Byline: By Gareth Morgan Irish Ferries yesterday suspended two of its three services between ... competition with low-cost airlines may be part of Irish Ferries' problem. Irish Ferries says its high overheads and excessive staffing levels ...

Article: Irish Ferries, Union Announce Deal
AP Online;  December 14, 2005 ;     563 words ... ... 2005 Dateline: DUBLIN, Ireland Irish Ferries and Ireland's major labor union announced ... stipulated that at least some of Irish Ferries' four ships would resume sailings ... the SIPTU union seized control of two Irish Ferries ships Nov. 24 when the company tried ...