Article: Airlines find matchmaker.(Airline Automation Inc. uses Language Analysis Systems Inc. software)

After the September 11 terrorist attacks, a great deal of confusion surrounded the process of identifying the culprits: Tracking the hijackers' earlier movements around the United States, physically and financially, was difficult because of variations in the spelling and word-order of their full names. The problems of names and aliases was also problematic in later days when the skies were once again open to flight traffic and the Federal Aviation Administration asked airlines to compare reservation lists against the FBI's terror watch list.

Application services provider Airline Automation, Inc., based in Tucson, Arizona, was one firm that had challenges in this ...

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