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Article: Concerto Software signs agreement with New World Xianglong Communication Ltd. (Happenings).
- Article from:
- Customer Interaction Solutions
- Article date:
- June 1, 2003
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Concerto Software, Inc., a provider of customer interaction management (CIM) solutions, recently announced it has signed a joint venture agreement with New World Xianglong Communication Limited (NWXL). NWXL is a wholly owned subsidiary of New World Infrastructure (NWI), a subsidiary and the flagship telecommunication arm of New World Group in China. New World Group is a Hong Kong-based $16.6 billion conglomerate. Concerto Software New World is being created to address the growing contact center marker opportunity in China, According to a ...