Article: Automatic machine: do you need a skilled operator? (Human Side).(Brief Article)

When a late model high-pressure boiler was installed in the plant, Maintenance Supervisor Chris Daly selected Matt Michelson to be in charge of its operation. Minutes later, Utility Man Bill Lehman showed up at his desk.

"What's the problem, Bill?"

"Why was I screwed out of that custodian job? I'm the senior man."

"Seniority may be a valid consideration," Daly conceded, "but it doesn't rank as a job qualifier."

"Qualification isn't relevant here," Lehman replied. "The boiler is an ...

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