|
|
Article: A CAR HIRE MILLIONAIRE AND THE EMPTY REFUND PLEDGES.
- Article from:
- The Mail on Sunday (London, England)
- Article date:
- July 27, 2003
- Author:
CopyrightCOPYRIGHT 2003 Solo Syndication Limited. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
Byline: TONY HETHERINGTON
P. D. writes: Can you investigate a London car hire company called Hire for Lower (Car Hire) Limited, please?
I booked a car for collection in Los Angeles. On arrival at the Dollar car rental desk I was told it would not honour the Hire for Lower voucher. I phoned London and was told there was 'a contractual problem', that I should hire my own car and by the time I got home the US payment would be cancelled.
It wasn't and I have been charged $1,041 (about [pounds sterling]650). Hire for Lower promised to repay me within 28 days but didn't.
Michael Greig in customer services told me my repayment had been ...