Article: "Keeping Murphy out of the plant:" a life-cycle approach to quality strategies.

"Keeping Murphy Out of the Plant:" A Life-Cycle Approach to Quality Strategies

The quest for quality is on. While this is nothing new, what is new is the fervor and intensity with which it is being pursued by U.S. businesses. This intensity is spurred on by increasing demands from consumers for more value (quality) for their dollar.

Though the cry for increased quality is heard throughout the land, many companies stall at this point. American companies know that quality means manufacturing a better product, but they lack insight into how to proceed beyond the point of recognizing the need for it.

There are various strategies designed to increase ...

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