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Article: How Customer Behavior Influences Web Site Search.
- Article from:
- M2 Presswire
- Article date:
- August 18, 2003
CopyrightCOPYRIGHT 2003 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-18 August 2003-Research and Markets: How Customer Behavior Influences Web Site Search(C)1994-2003 M2 COMMUNICATIONS LTD
RDATE:08182003
Research and Markets have announced the addition of the "Web Site Search: Understanding and Influencing Customer Behavior" report to their offering.
The moment a user's hand moves from mouse to keyboard to express interest, desire, or intent in actual language represents the strongest opportunity to learn from-and influence-visitor behavior. Technology alone cannot manage this dialogue. As consumer needs shift from basic search to dialogue and discovery, sites should optimize the experience to drive ...