Article: The Cheesecake Factory: durability and the ability to maintain high sanitation standards are foremost on a long list of requirements for equipment purchased by this rapidly growing upscale casual-dining chain. Flexibility and consistent service support are also crucial selection factors.(Company Profile)

On opening day in late May in West Nyack, N.Y., thousands of curious customers waited in long lines to experience the newest restaurant in town: The Cheesecake Factory. The combination of decor items--Egyptian columns, hand-blown lighting fixtures, dark cherry-wood furnishings, brass accents and colorful, hand-painted murals--and a selection of nearly 200 menu items gave diners a compelling reason to check out the concept. Several weeks later, in mid-July, repeat and new customers were still willing to wait for up to four hours for a table at this eclectic 355-seat restaurant during peak meal hours.

The popularity of West Nyack's restaurant, as well as the other ...

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