Article: 'Technology Butlers' Help Hotel Guests Stay Connected.

By Howard Shapiro, The Philadelphia In...uirer Knight Ridder/Tribune Business News

Aug. 25--LONDON -- As hotels install bigger, faster, costlier, more versatile technologies in guest rooms, hotel business centers may become less essential, and personal computer technicians -- e-butlers -- are beginning to appear on the scene.

In this cyberlife, where we hop from city to city while designing megaproposals and sending words, music and film-clips from our laps across the world, the hotel e-butler -- who knows RAM from ROM and an active matrix from a passive one -- stops travelers from banging their heads against a firewall before they damage the ...

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