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Article: Oki Data Receives 2003 Service Award from Service 800 for Five Years of High Customer Satisfaction and Loyalty.
- Article from:
- Business Wire
- Article date:
- August 28, 2003
CopyrightCOPYRIGHT 2003 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Business Editors/High-Tech Writers
MOUNT LAUREL, N.J.--(BUSINESS WIRE)--Aug. 28, 2003
Oki Data Americas, Inc. announced today that it has received the 2003 Service Award from SERVICE 800, a customer satisfaction and loyalty monitoring and evaluation firm.
The most recent SERVICE 800 ServiceMetric Benchmark survey of hardware manufacturers cited Oki Data for consistently exceeding customer service standards and achieving high satisfaction and loyalty ratings with its customers. The survey revealed that:
-- 87% of Oki Data customers are satisfied