|
|
Article: Boca Raton Kyocera Mita Office Equipment Dealer is Recognized by J.D. Power and Associates as a Certified Dealer for Customer Service Excellence; Docutek Imaging Solutions Exceeds Benchmark Standards.
- Article from:
- PR Newswire
- Article date:
- September 25, 2003
CopyrightCOPYRIGHT 2003 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
WESTLAKE VILLAGE, Calif., Sept. 25 /PRNewswire/ -- Docutek Imaging Solutions, a Kyocera Mita dealer in Boca Raton, Fla., has been recognized for customer service excellence under the new J.D. Power and Associates Certified Dealer Program(SM).
The certification program was established earlier this year to recognize office equipment dealers for outstanding customer satisfaction, based on industry-wide benchmarks established by the J.D. Power and Associates 2003 Copier Customer Satisfaction Study(SM). Certification is based on customer satisfaction with an office equipment dealer's product knowledge, expertise in machine operation, ability to advise customers about ...