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Article: Better Business Bureaus to Handle Cross-Border Consumer Complaints Involving Firms Headquartered in the U.S. and Canada.
- Article from:
- PR Newswire
- Article date:
- October 9, 2003
CopyrightCOPYRIGHT 2003 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ARLINGTON, Va., Oct. 9 /PRNewswire/ -- Under an agreement with the U.S. Federal Trade Commission, the Better Business Bureau system in the United States and Canada will begin this week to handle specified cross-border consumer complaints filed on an international web site, http://www.econsumer.gov/. The web site is maintained by the International Consumer Protection and Enforcement Network (ICPEN), a membership organization consisting of law enforcement authorities from more than two dozen countries, most of which are members of the Organization for Economic Cooperation and Development (OECD).
Under a six-month pilot project, consumers who visit the ...