Article: Better Business Bureaus to Handle Cross-Border Consumer Complaints Involving Firms Headquartered in the U.S. and Canada.

ARLINGTON, Va., Oct. 9 /PRNewswire/ -- Under an agreement with the U.S. Federal Trade Commission, the Better Business Bureau system in the United States and Canada will begin this week to handle specified cross-border consumer complaints filed on an international web site, http://www.econsumer.gov/. The web site is maintained by the International Consumer Protection and Enforcement Network (ICPEN), a membership organization consisting of law enforcement authorities from more than two dozen countries, most of which are members of the Organization for Economic Cooperation and Development (OECD).

Under a six-month pilot project, consumers who visit the ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!