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Article: Stellent Content Management to enhance Canadian call centre operations; Bell Canada`s Stellent implementation will improve customer service representatives` access to information, enabling faster, more accurate call-centre processing.
- Article from:
- M2 Presswire
- Article date:
- October 21, 2003
CopyrightCOPYRIGHT 2003 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-21 October 2003-Stellent: Stellent Content Management to enhance Canadian call centre operations; Bell Canada`s Stellent implementation will improve customer service representatives` access to information, enabling faster, more accurate call-centre processing(C)1994-2003 M2 COMMUNICATIONS LTD
RDATE:10212003
Stellent, Inc. (Nasdaq: STEL), a global provider of content management solutions, announced today that Bell Canada, Canada's national leader in communications, has selected StellentContent Management to enhance its call centre operations.
Bell Canada will use the Stellent system to create, manage and publish content to an ...