Article: Changing with the times: at Casco Bay Frames, the secret to 25 years in business has been a willingness to reinvent the business as the industry evolves.(Business profile Casco Bay Frames)

Most retail businesses will experience a slump now and then. But if sales are off, products aren't moving or morale is low, that's not a time to keep the status quo and hope for the best, believe the owners and staff of Casco Bay Frames of Portland, Maine. Such times, in fact, are the perfect time to make significant, even drastic, changes to breathe new life into an evolving business.

"If you're comfortable doing something, you often don't want to change. But the framing industry in particular has changed immensely," said Amy Dyer, Casco Bay's store manager and a 20-year framing veteran. Businesses that don't adapt to meet the changing demands of the industry, ...

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