Article: The human side of group support systems: influences on satisfaction and effectiveness.

The American workforce spends a substantial amount of their workday in meetings. One recent estimate suggests that approximately 11 million meetings take place each day in the United States alone (Hanke, 1998). These meetings account for approximately 100 million hours of professional and executive productivity. Meetings are deemed to be important because they result in discussion of issues, generation of ideas, dissemination of information, and attainment of decisions. Employees spend anywhere from 25 to 80% of their time in meetings, yet they perceive 53% of this time as unproductive, which if true results in billions of dollars in lost time each year (Clawson and ...

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