Article: A question of pride: leveraging human nature to build a better United Nations.(World In Review)

What problem facing the United Nations is as challenging as Cyprus, as intricate as the Middle East, and as erratic and unpredictable as El Nino? According to UN Secretary-General Kofi Annan, the answer is human resources management, a make-or-break issue that needs to be "at the heart of our efforts to make the United Nations as good as it can be."

Annan's inauguration in 1997 heralded an era of UN reform. While UN leadership had long recognized the organization's shortcomings, real solutions had been sorely lacking and, within a year of his inauguration, Annan broke the mold by replacing rhetoric with action. At that time, reformers set the horizon for real ...

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