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Article: At the end of 2003, the US customer relationship outsourcing market will be worth $18.8 billion.
- Article from:
- M2 Presswire
- Article date:
- December 5, 2003
CopyrightCOPYRIGHT 2003 Normans Media Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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M2 PRESSWIRE-5 December 2003-Research and Markets: At the end of 2003, the US customer relationship outsourcing market will be worth $18.8 billion(C)1994-2003 M2 COMMUNICATIONS LTD
RDATE:12052003
Research and Markets have announced the addition of the `The Vertical Guide to US Customer Relationship Outsourcing` report to their offering.
The sluggish economy and mature market conditions in the US have led outsourcers to broaden service offerings, target new verticals and expand offshore/nearshore, in efforts to stimulate revenue and market share growth. In doing so, outsourcers are driving customer relationship outsourcing in the US to evolve gradually from a cost ...