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Article: Who's a 'Young Tech Elite' and who's a 'Wired GenerationXer'?(Opinion)
- Article from:
- BtoB
- Article date:
- December 8, 2003
CopyrightCOPYRIGHT 2003 Crain Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Ellis Booker
Cell phone customers got an early gift for the holidays last month: the right to take their cell phone number with them if they switch carriers. By some predictions, tens of millions of consumers will switch companies.
But the event was more interesting because of what didn't happen. The carriers didn't launch vast consumer education efforts aimed at anxious and confused customers.
Compare last month's muted reaction with what happened during the last big federal ruling affecting telephone users: the historic 1984 breakup of AT&T's Bell System. I watched the "Divestiture'' -as we all called it back then-very closely. At ...