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Article: Performance improvement in supervisory referrals.(constructive intervention)
- Article from:
- The Journal of Employee Assistance
- Article date:
- August 1, 2003
- Author:
CopyrightCOPYRIGHT 2003 Employee Assistance Professionals. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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The purpose of this article is to share the experiences of two employee assistance professionals who are not evaluators but who have managed to collect some evaluation data we think are significant.
When starting an internal EAP at a regional medical center in 1996, we made an effort to collect as much evaluation data as possible. Knowing the uncertain times within which internal programs exist, we realized that sooner or later we would be asked to justify our existence.
The medical center had 2,800 employees in 1996 and currently employs 4,700. The EAP also serves 12 external programs covering approximately 3,500 employees.
Early in the life ...