Article: Delivering on promises. (includes related articles)(Working with World Class Suppliers) (editorial)

World class means reliability, day after day

To qualify as world class, carriers must promise no more than they can deliver, then deliver on those promises.

Carriers are the pipeline. Any cracks in that pipeline and the idea of world class supply, manufacturing, and distribution becomes irrelevant. World class operations demand carriers that can move goods with a level of reliability which allows the rest of the process to work.

"World class, by my perception, is a carrier that consistently meets its commitments for delivery," says Gene Long, corporate director of transportation and distribution for Intergraph Corp., Huntsville, Ala. "That ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!