Article: Shopping centres could learn from leisure.(Property & development news)(Brief Article)

Shopping centres could be improved by adopting some of the leisure industry's planning, design and operational approaches.

This was the theme of a presentation by Karl Kalcher, the managing director of marketing and innovation consultancy MindFolio, at the British Council for Shopping Centres' recent centre management conference held at the MICC in Manchester.

Kalcher said the shopping centre industry was starting to realise that it could learn from theme parks and resorts.

He said: "The theme park industry works on the concept that there are peaks of no more than 10 minutes of pure entertainment and thrills in every horn, but the rest of the ...

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