Article: Pensioners satisfied with pension credit application process as numbers benefiting breaks 2.5 million mark.

M2 PRESSWIRE-12 January 2004-UK Government: Pensioners satisfied with pension credit application process as numbers benefiting breaks 2.5 million mark(C)1994-2004 M2 COMMUNICATIONS LTD

RDATE:01122004

An independent survey published today revealed that 9 out of 10 customers who applied for the new Pension Credit were happy with the application process and service they received from staff.

The survey, commissioned by independent analysts Continental Research, looked at all aspects of applying for the entitlement that was launched last October from customers' views on the Pension Credit form to their experience of making an application over the ...

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