Article: Stretching for new business: Alcatel chief technology officer Niel Ransom tells Robert Clark how the French vendor has moved into services and learned how to partner.(Markets)(Interview)

AN: What are service providers looking for now and how have their needs changed?

Ransom: Their focus more and more is on revenue-generating applications that can ride on top. Things that provide additional value that the end-user is willing to pay for. For example, in the case of DSL, network operators worldwide are deploying DSL in great volumes, but what they're looking for are ways to generate revenue in addition to the basic subscription for just DSL.

So they're looking, for example, at work-at-home packages, so the user at home can appear part of the same managed IP-centrex group. There's a lot of excitement today around video for DSL and ...

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