Article: Don't blame the understaffed air traffic controllers for delays.(News)

Byline: Chuck Goudie

"We are not dealing with robots here; we are dealing with human beings. That is what we are screaming out for."

- Fired air traffic controller, 1981

"I've been screaming from the mountaintop that we have this growing, growing, growing serious problem and the symptoms have presented themselves."

- Air traffic controller, 2004

The two above quotes were screamed 23 years apart, by air traffic controllers from different generations. The two men were separated by a strike and a mass firing.

But the high-pitched quotes are indistinguishable, because the issues have not changed and the problems never ...

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