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Article: Houston Texans Score with HEAT for a Powerful, Cost-Effective Call Center Solution; Super Bowl Hosts Sack Old Call Center Solution in Favor of Efficiency and Revenue Generation.
- Article from:
- Business Wire
- Article date:
- January 28, 2004
CopyrightCOPYRIGHT 2004 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Business Editors/High-Tech Writers
COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Jan. 28, 2004
FrontRange Solutions USA Inc., a global leader in the Small-to-Mid-Enterprise (SME) and distributed enterprise markets, today announced that National Football League team the Houston Texans, (www.houstontexans.com), have purchased and implemented its HEAT(R) Service & Support via partner Enterprise Computer Solutions (ECS). The Texans selected HEAT to improve IT Service Desk Management, customized reporting, and knowledge based solutions for its internal IT Help Desk.
"HEAT provided us with an enterprise level solution at a price point we felt very ...