Articles > Reference > News Wires, White Papers, and Books > Telecomworldwire articles > January-March 2004 > Thursday, January 29

Article: UK bank opts for call recording system from Witness.

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Telecomworldwire
Article date:
January 29, 2004
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TELECOMWORLDWIRE-29 January 2004-UK bank opts for call recording system from Witness(C)1994-2004 M2 COMMUNICATIONS LTD http://www.m2.com

Performance optimisation software provider Witness Systems has installed its eQuality software at financial organisation Lloyds TSB Asset Finance Division.

The software has been implemented in four contact centres in the ...

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