Article: Long live middle managers: taking charismatic leaders down a notch.(Outliers)

Pay attention to middle managers, their stock is about to rise. That's the advice and prediction of one management professor who counsels businesses on re-establishing public trust and becoming successful market forces.

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According to Vicki TenHaken, visiting associate professor at Hope College in Holland, Mich., the celebration of charismatic leadership during the 1980s and '90s has, with disastrous results, diminished emphasis on the more important role played by managers who contribute quietly every day.

"The focus on the leader is at least a partial cause of the lack of trust we are witnessing in ...

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