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Article: Ofcom streamlines complaints process for competition complaints and disputes.

Article from:
M2 Presswire
Article date:
February 6, 2004
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M2 PRESSWIRE-6 February 2004-Ofcom: Ofcom streamlines complaints process for competition complaints and disputes(C)1994-2004 M2 COMMUNICATIONS LTD

RDATE:02062004

Ofcom today published proposals to streamline its process for the investigation of complaints and disputes about anti-competitive behaviour relating to telecommunications, broadcasting and spectrum.

The guidance provides a clear, easy-to-follow toolkit for both small and large companies. It sets out how to prepare the evidence Ofcom requires in order to take forward complaints or disputes referred to it.

Ofcom has four categories of complaints handling:

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