Article: The competitive benefits of IT investments: a two industry comparison.

ABSTRACT

Researchers have questioned for sometime the financial value that IT investment provides to firms. Primary difficulties have been in the statistical measurements deployed. This paper shows that these difficulties can be explained in part by how the investing firm is classified, i.e. a high-tech or low-tech company. In particular, this study focuses on a low tech industry (the interstate motor carrier industry) and a higher technology industry (the household goods industry) and compares the financial benefits of their respective IT investments. This research finds that IT investments have benefited lower technology firms greater than those of higher ...

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