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Article: NetSuite Guarantees Uptime or Your Money Back; First and Only ASP to Prove Reliability and Availability in Web-based Business Applications With Uptime Guarantee.

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PR Newswire
Article date:
April 8, 2004
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SAN MATEO, Calif., April 8 /PRNewswire/ -- NetSuite, Inc., today took the unprecedented step to guarantee near 100% availability of its Web-based applications for all of its customers. NetSuite's money-back guarantee of 99.5% uptime is the first among Application Service Providers (ASP) delivering business applications. The guarantee applies across the entire NetSuite family of application services which include NetSuite, NetERP, NetCRM and Oracle(R) Small Business Suite. The Oracle Small Business Suite name is used under license from Oracle Corporation . For more details on this milestone announcement, please go to http://www.netsuite.com/uptime.

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