Article: 2003 BBB International Data Reveals Businesses With Most Inquiries and Complaints.

ARLINGTON, Va., May 4 /PRNewswire/ -- Better Business Bureaus (BBBs) in the United States and Canada logged 56 million instances of service in 2003. This is the first year that data for both countries was collected and compiled into one report.

Consumers can access BBB services by phone, fax, postal service, e-mail or BBB Web sites. In 2003, consumers also had the option to file a complaint or access BBB business reliability reports online through the central BBB Web site at http://www.bbb.org/.

"With the growth in e-commerce, it's not unusual for buyers to consider doing business with merchants in other countries. The BBB system is a rich source of ...

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