Article: Don't walk away from personnel investigations: ignoring allegations of misconduct is simply not an option.

Eventually, it happens at every facility--employees accuse each other of misconduct. The nature of the accusations may include theft, assault, sexual and/or other types of harassment, or patient abuse. Often, the accuser will make an allegation and then request the issue not be pursued, at which time ill-informed managers eagerly comply. However, once an accusation is made, the organization has an obligation to investigate the allegation.

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When administrators or supervisors fail to properly respond to allegations, liability exposure to future claims by the accused, the accuser, or a third party escalates dramatically. The best ...

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