Article: Wal-Mart Goes Dialing for Support in Chicago.

Chicago Tribune Knight Ridder/Tribune Business News

May 26--On the eve of contentious City Council votes on plans to open two Wal-Marts in Chicago, the retail giant irked some aldermen by using a high-tech phone bank to connect people who said they supported the stores directly to the politicians' ward offices.

As the lobbying intensified on both sides of the issue, pollsters hired by the company called hundreds of Chicago residents Monday and Tuesday. Anyone who said they supported the stores was patched through to one of 11 aldermen, said Thom Serafin, a public relations consultant hired by Wal-Mart to lobby in Chicago.

He said all the ...

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