Article: Empowered Teams: Creating Self-directed Work Groups That Improve Quality, Productivity and Participation. (book reviews)

Competitive advantage is more than a trendy cliche. Successful businesses will be the ones making the transition to philosophies that foster, and mechanisms that support, continuous improvement in the workplace. From the human resource perspective, a key to this change is the genuine incorporation of all employees into the decision-making process. This is not rocket science. But, given our culture and the way we have historically rewarded our managers, this seemingly simple response has not been widely accomplished.

While the situation has provided many authors with a lucrative niche, most of their work has not added substance. Many authors are unable to ...

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