Article: Offshore BPO industry to grow 65 percent in 2004.(Looking Inside)

Offshore business process outsourcing (BPO) is expected to reach $3 billion in 2004, a 65 percent increase from the 2003 total of $1.3 billion, according to Gartner Inc. In 2004, offshore BPO is expected to represent 2.3 percent of the total BPO market.

Gartner presented ...

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