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Article: ATG Webcast to Examine Business Benefits of Proactive Service; Industry Analyst and Business Leaders to Join ATG in Defining Topic and Businesses that Could Benefit.
- Article from:
- Business Wire
- Article date:
- June 16, 2004
CopyrightCOPYRIGHT 2004 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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CAMBRIDGE, Mass. -- ATG (Art Technology Group, Inc., NASDAQ: ARTG), the software provider behind the Web's richest customer experiences, today announced it will be hosting a live Webcast entitled "Sail from Service to Sales: Move Your Customers from Self-Service to Transaction," on Thursday, June 17 at 11:30 a.m. EDT.
ATG will be joined in the discussion by featured analyst Bruce Temkin, vice president and research director for Forrester Research, as well as executives from ATG customers Movielink and Conseco. The crux of the discussion will be the rise and evolution of proactive online service, or the process of keeping customers aware of events or changing ...