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Article: Sewickley, Pa.-Based Computer House Calls Rescues Low-Tech Clients.
- Article from:
- Pittsburgh Post-Gazette (Pittsburgh, PA)
- Article date:
- February 8, 2004
CopyrightCOPYRIGHT 2004 Pittsburgh Post-Gazette. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Pamela Gaynor
Feb. 8--The anguished cry coming from a neighbor's window late at night doesn't necessarily signal a burglary in progress, a battered spouse or a bloody accident.
These days, it could just as easily be the primal scream of someone who's spent three hours on the phone with tech support, watched helplessly as a hard drive crashed, or failed for the umpteenth time to unsnarl a software glitch that keeps freezing the screen or has stopped the printer cold.
Now more dependent on home computers than many would have dreamed even five years ago, low-tech people dragged into a high-tech world face these frustrations with increasing ...