South Africa's government has established the Socio-Economic Empowerment Charter of 2002-2003 to "deracialize" the country's economy. The aim: to "encourage black economic empowerment and transformation at the tiers of ownership, management, skills development, employment equity, procurement, and rural development." To that end, AngloGold, a South African gold mining company second largest in the world, contacted U.S. retention firm TalentKeepers because the mining company wanted to move away from its autocratic process of telling the workforce what to do and work towards a more pro-education and retention process.

TalentKeepers implemented an e-learning solution that ...

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