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Article: Contax booms 61%; CSU TeleSystem enters first offshore contract.
- Article from:
- South American Business Information
- Article date:
- August 19, 2004
CopyrightCOPYRIGHT 2004 COMTEX News Network, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Brazil, Aug 19, 2004 (Gazeta Mercantil/SABI via COMTEX)
The performance of the call centers companies is beating the sector's expectations. In the period between January and June 2004, Contax expected a 15% expansion of the market as a whole. But the company owned by Telemar group registered a gross turnover of R$312mil, a boom of 61% when compared to same period in 2003. The outstanding performance led the company to revise upwards its investments plans for 2004, from R$40mil to R$80mil. Contax plans the opening of three megacenters in Rio de Janeiro, Sao Paulo and Salvador (Bahia) until the end of 2004. In 2003 Contax invested R$5mil in labor training and for ...