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Article: Shopper's Special; Analysts who study Trader Joe's attribute the company's finanical success to the canny use of private labels, direct deals with producers and very compact stores. But there's another critical element in the mix: the Carefully selected employees who know how to keep shoppers coming back for more.(News)
- Article from:
- Workforce Management
- Article date:
- September 1, 2004
- Author:
CopyrightCOPYRIGHT 2004 Crain Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Irwin Speitzer
When Trader Joe's, the quirky specialty grocer from Southern California, goes shopping for new employees, it looks for more than generic clerks. While retail experience is a plus, what really impresses managers is a helpful, friendly attitude. Job postings suggest that prospective employees should be ambitious and possess qualities that might apply equally to a cruise ship crew: outgoing, engaging, upbeat, fun-loving and adventurous.
Mark Mallinger, director of the MBA program at Pepperdine University, has studied Trader Joe's. He recalls a conversation with the company's former CEO, John Shields, about how managers interviewing ...
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Article: Trader Joe's is not your 'average Joe!' With ...
Private Label Buyer;
June 1, 2002 ;
700+ words
... ... at a Boston financial firm called up Trader Joe's headquarters and said he'd like ... visiting Japanese investors. The brass at Trader Joe's was blunt: "You can't come ... it being a free country and all, and Trader Joe's finally said okay, okay, you can ...
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