Article: Status quo no longer: when considering your next dispatch office design, keep in mind how technology is changing the way that you will monitor product delivery.(Cover Story)

Each delivery that the concrete producer makes consists of several complex functions. Because each function is actually a distinct stage of a truck's readiness for delivery, programmers must monitor each change. Programmers refer to this monitoring of function change as statusing.

Keeping track of each truck's activity can become an enormous task. On a busy day, it can become a mathematical undertaking in a very short time.

Start with the fact that there are seven basic delivery statuses. These are loading material onto or into a truck, departing the plant and driving to the jobsite, arriving on the jobsite, unloading, readying the truck for return, ...

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