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Article: Leveraging leadership for KM success: if you want to make knowledge management work, start at the top.(condensed from the introduction to The Executive's Role in Knowledge Management)
- Article from:
- Information Outlook
- Article date:
- September 1, 2004
- Author:
CopyrightCOPYRIGHT 2004 Special Libraries Association. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Editor's Note: This article is condensed from the introduction to The Executive's Role in Knowledge Management, the latest book authored by Ms. O'Dell and published by the American Productivity & Quality Center. Ms. O'Dell is a keynote speaker at next month's Innovation Symposium, presented by SLA.
No business can ignore the need to manage what it knows.
During the 1990s, a number of business principles gained attention as efforts "critical to your organization's success." However, unlike other opportunities for a competitive advantage, knowledge management became a mode of operations for leading organizations. Now, more than 80 percent of major ...